In today’s increasingly used more acronyms XaaS (“Something” as a Service) and that is a reality. The likelihood of getting in form outsourcing everything that the company considers current travel and theoretically does not add value to the business is a valid alternative, but …
- Worth simply ignore the operational load and deliver it to a third party?
- What happens when a failure occurs before the resources “inhouse” is now solved in minutes turned into hours?
- It is actually cheaper to outsource?
- What about the “know how”?
- It is true that my company is just a number for these large suppliers?
The important thing is that worth looking into all these variables before making any decision. The general trend tells us that the best option is to focus on what we do and we generate value, the rest should be handled by experts. However the delivery process should be well planned and executed, in order to maintain the actual control of the operations of the company. There is something very true in all this is that most cloud providers will climb cloud relatively quickly and easily, but once it is there, move or even get off is not easy and this is especially due to the lack of clarity in the contracts and the monitoring and documentation of the changes. The company providing the service usually have total autonomy over the management of the operations of the new data center and this becomes an operational risk to the organization.
There is an answer to almost all questions listed above and the SLA must be completely clear and transparent for the parties. The customer is especially important to know the “who” and “when” we could say that “as certain tasks are executed and who it does what “is something that in most cases companies look to ignore. But it is important that monitoring includes those factors, thus the future when a change of supplier is required, or simply wants to improve something the scheme the customer has access to a knowledge base (knowledge base or “know how”) that can deliver to the new company in charge, thus facilitating the transition and minimizing risk.
So the obvious answer to the question “worth going to the cloud?”. Is definitely yes, there’s no doubt today even ordinary people outside the technology world recognize the benefits of such schemes. But that response must be complemented by an appropriate project management and contracting to avoid traveling to and through the cloud becomes a drifting flight.